![]() If I install Instagram from Google Play, Malwarebytes reports a clean scan upon installation. For example, the Instagram App is available from both Google Play Store and the Galaxy Store. No, i am a huawei user with emui equivalent of android I have created the support ticket and referenced this thread, as requested Ģ) As my phone is from Verizon, it comes preinstalled with Verizon's Digital Secure Antivirus App, which I believe is McAfee based ģ) I too have been running Bitdefender alongside Malwarebytes, but this has not been a problem with the file scanning until around May 13th when it no longer scans files, either on demand or on a reboot scan.Ĥ) I am concerned that there are other issues with Malwarebytes that are not related to the current file scanning issue - specifically, the apparent failure to scan apps that are either updated or installed through Samsung's Galaxy Store. Go to Google PLAY store and re-install MalwarebytesĪnother question is do any of you have other security (anti-virus) applications installed? Go to settings -> apps and find/click Malwarebytes in the Apps listĬlick the Back arrow to go back to Malwarebytes main App Info screen This is a shot in the dark, and I know some of you have already done something similar, but it may be worth trying this: So did this start happening to you after the May update from Google as well? Could you create an official support ticket referencing this forum you have a Samsung as well, and this started happening after the May update from Google as well? Here's a screen of my personal device after a scan. Something weird is going on here, but I thought it was just not reporting the files being scanned in real-time. Hi for all the info! My analysis came from my own phone, a Pixel 2 on Android 10. Here's a sample of a log excerpt before the problem (Emphasis added in bold blue □ Thank you for prompt updates to this thread. But please don't tell us it's scanning files. You need to investigate the severity of this problem ASAP and figure out if there is some new malware preventing the file scans with your software of whether it is hopefully just a program flaw. Now it just appears that your program is buggy. The Security Audit should now flag my unencrypted SD Card as an issue, but the security audit shows clean - another problem.īUT FOR THE FACT that I have booted into safe mode and made sure there was nothing amiss with my Device Administrator app list, I would think my phone was compromised. Most users may not even be aware of this.įinally, in an effort to troubleshoot on my own since your tech support people have been useless (when they've replied at all), I de-encrypted my SD Card. This, coupled with the fact that it absolutely is not scanning files, leads me to believe there is a significant problem. If, however, I install Instagram from the Samsung Galaxy Store, Malwarebytes does not show a scan of it. For example, if I install Instagram from the Google Play Store, Malwarebytes will perform a scan and log in in the Scan history. Malwarebytes is NOT performing scans on any of the built-in Samsung Apps that are updated through the Galaxy Store (or any app installed from the Galaxy store for that matter). In addition to the foregoing, I've noticed two additional problems. ![]() Here's a sample of a log excerpt before the problem (Emphasis added in bold blue): IT IS ABSOLUTELY NOT SCANNING FILES, based upon the progress bar which ends immediately after the app scan, as well as the verbose logs that are viewable when sending a report to Malwarebytes. I have a Galaxy S9+ and I'm experiencing the same issue, and it started at about the same time. One way or another, be ensured that we ARE scanning files. ![]() Take a look under Settings>Protection>SMS Device Control in the app for more info on that.Endpoint Detection & Response for Servers There are others that let you change your lock screen password, make the phone vibrate and ring in case you misplace it, and display a message on the screen (like a number to call if someone finds your lost phone). For example, sending "mb lock" to your phone will be picked up by Malwarebytes, and the app will immediately lock your phone for you in the case of theft. The options you see when looking at the enable-admin prompt are generic, any app you give admin rights to gets the same rights, but malwarebytes won't use them all. By enabling administrator, it gives Malwarebytes the ability to recognize phishing links sent to you by text message and warn you, and codes sent by you from a different phone via SMS with a password you set. Such as Erase all data, Change the screen unlock password, set password rules, lock the screen etc. ![]() If I go there it gives me a list of thing it will do which really look like some kind of malware. Endpoint Detection & Response for Servers ![]()
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